ai for call centers
Real-time feedback for call center reps to improve customer service

Real-time call analysis

Call centers are labor-intensive and require trained workers to deliver exceptional customer service. Our language analysis solution speeds up training, reduces costs and provides an improved, individualized customer service experience.

94%
overall accuracy rate
80%
reduction in supervisor time
$40K/yr
savings per supervisor

Saving time and reducing human error

Our AI-powered voice analysis provides a call rating and customized training aids for new employees which significantly reduces costs and human intervention time. The solution improves customer satisfaction through real-time insight for service representatives to provide immediate answers and recommendations based on caller response.